Privacy Policy

Last Updated: 05/11/2024

Shisha.lk (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to provide better services to our users:

Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you make a purchase or create an account.
Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and to store certain information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services and website functionality.
To process your orders, manage payments, and deliver the products you purchase.
To communicate with you, including responding to your inquiries, sending order confirmations, and providing updates or promotional materials.
To monitor and analyze trends, usage, and activities in connection with our website.
To ensure compliance with our legal obligations and for security purposes.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following ways:

With Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, order fulfillment, or marketing assistance.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal information.
Correction: The right to request that we correct any information you believe is inaccurate.
Deletion: The right to request that we delete your personal information under certain conditions.
Opt-Out: The right to unsubscribe from our marketing communications at any time.